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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"We had an outstanding experience with the staff at the House of Harley. Harvey was our salesman and he was always willing to answer our questions. "
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| By: William Racine,WI |
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"I have never been in such a nice dealership!! .Your clothing dept is by far the best in this area!!!! You have the best selection of clothing. Those girls you have working in the dept are just fabulous. They are so darn funny!!! Knowledgeable and just wonderful!!! Keep up the great selection!!! "
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| By: Mary waukesha,WI |
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"House is the perfect name because I feel at home every time
I come in!"
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| By: James Waukesha,WI |
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"love coming to the house even just to see the new "eye candy" otherwise known as bikes , everytime you step into the house you are greeted by an employee that makes you feel right at home and NEVER pressured about any purchase .. i have bought 2 bikes from house within the past 6 years and im sure they wont be the last (really like the new roadglidein the fire engine red !!! )my first bike was a monday/friday bike and even after the warranty was up house kept warranting it for the problems that kept popping up (thanks matt !!) .. you guys are doing a great job !! keep it up !! "
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| By: john greenfield,WI |
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"a fair price with world class customer service "
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| By: Anonymous Melbourne Australia,XX |
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"I was looking for a good used Heritage, and I found one online that House of Harley had for sale. I worked with Austin Chisholm on getting to know the features of the bike and what kind of deal we could work out. I was impressed because he was always very prompt, professional, and friendly. You would be surprised at the number of dealerships that don't even answer an email request about a bike they are selling! Austin was always very prompt in getting back with me and patiently explained everything that I asked about. We drove from Arkansas to trailer it home, and we were VERY pleased with everyone we met and worked with there. You guys are a class act, and I am proud to wear my House of Harley T-Shirt, even though I may never make it back up there. Thanks to Austin and to everyone we worked with. You made it a fun, memorable purchase experience. Loved ringing that bell and having everyone congratulate me. What a cool idea! Keep up the good work."
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| By: Randy Barling,AR |
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"I am glad I went through the House of Harley to purchase my fatboy..."
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| By: Gary Genoa City,WI |
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"House of Harley have a very amazing team of employees working there! I have been riding Harley since 2007 and loving it. I do not regret any decision I made at the House because Austin Chisholm made sure I understood exactly what I want. There were NO pressures when I am in the House with the boys - Austin C, Goran Z, PJ O and Jason P. I always felt like part of the family every time I go to the House or any events hosted by the House. EVEN after I moved a thousand miles away for a job, I still feel like my Harley support system is still strong. I always made sure I do my best to stop by the House when I am back in town for whatever reason. I even bought my second Harley with Austin/Goran the weekend before I moved to Colorado because I knew I was ready for a new one and wanted to do it through the boys again and I couldn't imagine myself buying from someone else without talking with Austin. House of Harley will always be "HOME" for me and my bike!!"
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| By: Jamers Loveland,CO |
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"House of Harley have a very amazing team of employees working there! I have been riding Harley since 2007 and loving it. I do not regret any decision I made at the House because Austin Chisholm made sure I understood exactly what I want. There were NO pressures when I am in the House with the boys - Austin C, Goran Z, PJ O and Jason P. I always felt like part of the family every time I go to the House or any events hosted by the House. EVEN after I moved a thousand miles away for a job, I still feel like my Harley support system is still strong. I always made sure I do my best to stop by the House when I am back in town for whatever reason. I even bought my second Harley with Austin/Goran the weekend before I moved to Colorado because I knew I was ready for a new one and wanted to do it through the boys again and I couldn't imagine myself buying from someone else without talking with Austin. House of Harley will always be "HOME" for me and my bike!!"
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| By: Jamers Loveland,CO |
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| By: Anonymous Williams Bay,WI |
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"My experience with H O H is the best in the area. top notch.Service and parts are excellant, they follow up on things and when they say will call and check on something,you get a call back with your answer.5 star all around "
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| By: Dale Menomonee Falls,WI |
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"I came to the House of Harley to look at the Ultra Classic's, With plans of saving a little more money and buying a bike in Spring. Salesman Harvey Cebertowicz and I
met, and began talking, this guy was great. He was more concerned in expaining the ultra to me then selling me a bike. That's the feeling I got, He made sure I knew what I wanted with no pressure! Then he covered and explained everything about the Ultra Classic, and I mean front to back right down to the valve stem covers. He was not going to let me leave until I knew that bike. I learned more about motorcycles and the Ultra that day then I could image. He was'nt trying to sell me a motor cycle, He was teaching me about the one I wanted. Needless to say, I bought that bike that day 11/13/08. A Black Pearl 2009 Ultra Classic, and I've been buying accessories ever since! When I think of the House of Harley I think of Harvey, and how I left there (4 hours later) with a full understanding of MY BIKE. Harvey delivered the bike, and went thru it again with me. I can honestly say that because of Harvey, and the way I was treated, I not only became a Harley owner, but a Harley Enthusiast as well.. "
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| By: Thomas ,WI |
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"I came in to just take a look at the 2009 Ultra's back in early October. Mitch discussed all the changes that where made to the 2009's, and three weeks later I have over 700 miles on my new 2009 Ultra. It's everything Mitch told me it would be and more. I'm sure glad I walked into the House,because everything that I have experanced so fare will keep me coming back. "
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| By: Tim Waukesha,WI |
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"SALES PEOPLE WERE VERY NICE AND UNDERSTANDING AND WHEN THE SALE WAS FINAL, THE RINGING THE BELL WAS COOL."
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| By: ERV HALES CORNERS,WI |
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"My experience was awsome my sales person Sean really knew what he was talking about and found the excitement it took to sell me my bike. over all I felt I got a good deal and that is what counts . Deep pockets P.J watch out for that guy through .. lol . lol . just kidding... I got what I payed for good group of folks to work with and highley recomended
HOG>>HOGAN.......... "
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| By: Roger riverside,CA |
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"From the moment I walked into House of Harley my experience was great, I was greeted by Harvey Cebertowicz. He answered all of the question I had but without any pressure to purchase a Harley. My original plans was to go look, because I didn't think it would happen this year, but Harvey & PJ made my dream come true. Once I purchased my 2008 Heritage Softail I was greeted by all of the staff, I really felt as if I was a true member of the Harley Family."
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| By: jonathan oak creek,WI |
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"Very good service. Had answers to all my questions. Everyone was extremely helpful and made my buying expirence fun."
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| By: Anonymous Whitefish Bay,WI |
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"Great overall experience! I will absolutely recommend House of Harley to all of my friends thinking about buying a bike!"
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| By: Ross Waukesha,WI |
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"My first visit to your location left me a bit disappointed. Not one salesperson approached me as I wandered around the showroom floor. I vowed not to return at that point. However, because of your selection of bikes and your large variety of accessories, I decided to return. This time, I got prompt service, very friendly, and I didn't feel like an outsider. I appreciated all the help the staff gave me (especially Jason Pettit) and my overall experience the 2nd time was worth 5 stars--I walked out of there as a new HD owner, and I'm proud that I was able to make the purchase. Thanks, again, for all of your assistance, and for making me feel welcome to the world of HD. :-)"
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| By: Teresa New Berlin,WI |
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"I started off taking the "Riders Edge" course in May. I highly recommend it to riders of any age or experience. Within a month of completing the course and getting my license I purchased my first (dream) bike. A "Softail Rocker C". Harvey was very helpful through the entire sales process. He told my wife and I "when your done with the paperwork in the sales office, come out and ring the bell three times." We came out and I rang the bell, Harvey said "I can't hear you" so I really gave it a ring. To our suprise, every employee of the HOUSE, including a couple of customers lined up to shake our hands and congratulate us on the sale. That was one of the coolest things we ever experienced! They really made us feel part of the family. Looking forward to hanging around the HOUSE. "
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| By: Mark Greenfield,WI |
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"I got my new chrome controls with in a week (I live in Australia) very happy with service,have placed more orders to get my ride going harder! have been dealing with parts dept through email and they have answered all my questions ,a real pleasure to deal with such a professional team,Thanks again .Sean in OZ"
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| By: Sean Melbourne, Australia,XX |
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| By: Anonymous milwaukee,WI |
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"Everyone there has been first class. Thank You. R.B."
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| By: Richard Cudahy,WI |
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"I purchased a bike from Mitch back on March 7, 2008. During the entire process he was focused on meeting my needs and answering all of my questions.
Additional thanks to PJ for securing my financing and walking me through the closing process. While we moved pretty quickly through the process I did not feel rushed.
The best part of the entire experience was after completing the purchase PJ took me out to the sales floor to ring the bell. When all of the employees came out and shook my and thanked me for my purchase I really felt like I was part of the House of Harley-Davidson family. Never before had I felt like I was truly appreciated.
To John Schaller, thank you for taking the time to personally thank me for my purchase.
Mark
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| By: Mark Milwaukee,WI |
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"Our salesman "Austin" worked with us on-line. He got back to us quickly and worked with us to make our purchase right for us. Buying our 1st used Harley was a WONDERFUL Experience. Thank-you House of Harley!"
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| By: Ron & Lynn Weston,WI |
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" We had a GREAT experience buying our new bike! Our salesman Austin was very knowledgable-he really helped us find THE PERFECT BIKE!!And the whole "buying" experience was just like getting married all over again -ONLY BETTER!!lol THANK-YOU SO MUCH HOUSE OF HARLEY-You guys rock !!"
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| By: Willie and Denise Gurnee,IL |
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"Hog Heaven .Just a big thanks to Jason Pettit for the fantistic ride you,all put me throught at the HOUSE!!!!! buying my first Harley.Your professional attitude was 1st to none Jason.Great job keep it up.Look foward to meeting your service staff and visiting the candy store(parts dept)!Well i have to get back in the garage to keep my new dyna company until spring . in HOG HEAVEN Danny Boucher "
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| By: Daniel Greendale,WI |
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"This is the first bike I ever brought.I have to say that from the time I walked through your doors for the first time my experience with the House of Harley has been and continues to be absolutely great. Every one is so friendly and helpful. What really impressed me was all the calls I recieved from the folks At House of Harley calling to make sure everything was alright with the bike and to make sure I was happy with the service. The guy's in the service department are great, especialy Keith and Piere they are so willing to help and take the time to explain things, absolutely fantastic. Don't ever change."
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| By: Keith Milwaukee,WI |
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"I would rate my entire experience in Milwaukee as a 5 start experience! I rode all the way from Toledo, Ohio to get my bike. It was well worth it! Next time I'll take the ferry over to Michigan (the Chicago traffic was awful. PJ was especially helpful. I couldn't have done it without you! Thanks again!
Ruth Paul
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| By: Ruth Toledo,OH |
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"Hi Nancy,
We had never before been to the rally till this year.
All you dealers in the Milwaukee area did a super job and I think it was one of the friendliest places people wise we have been for a long time.
Great job and thank the people involved.Looking forward to another one.
Ron Roberts
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| By: Anonymous Milwaukee,WI |
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"You guys did it again, I needed some handle bar parts for my bike to get ready for the Milwaukee Rally and Bob in parts made sure everything was ready and waiting ofr me on Friday before the rally. A big Kudos to the entire staff at the dealership. That is what customer service is all about and why I continue to shop at your dealership, and I will definetley be back for all my bike and accessory needs. Thanks to all"
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| By: Mark Milwaukee,WI |
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"Dear Mr. Schaller;
Just thought I would let you know about a positive experience I had with your sales and service departments. I was passing through and just stopped in to see what you had and found a good deal on a new 06 Road Glide. Cody was my salesman and he did a great job!
When I brought my bike in for the 1000 mile service there was a slight problem in the front end which your service department had corrected but it turned out to still be there. After talking with Chris I decided to bring the bike down and leave it for the week so they could check it out. Chris and his staff throughly checked out the wheel and front end and found the problem and corrected it without any cost to me which I greatly appreciated. Please pass on my thanks to Chris and the service department.
Sincerely,
Paul Filyes "
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| By: paul green bay,WI |
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" After many rides past the House of Harley on my 00 Honda Shadow and a couple of web site inspections, I finally decided to look at the inventory of bikes in person. I was hoping to get on a used Harley but wasn't letting my self get to excited because my used Shadow wasn't fully paid off yet.
Upon entering the House, the first thing I noticed besides the large inventory of bikes was how all the employees were happy. I've never been to a business where everyone looked genuinely happy to be there. That told me that the House takes care of it's employees and that in turn told me that happy employees will take care of potential customers. That definitely turned out to be true!
What I liked best was the sales approach! It wasn't like a vulture attacking an animal carcass. I was actually given ample time to check out the bikes, the parts dept., and the clothes dept. before Mitch (my sales rep) approached me. He approached as a friend versus a person worried about a sales quota or a commission. This type of approach is best in my opinion!
Before I knew it, I was riding out on my first brand new motorcycle. This was also my first Harley Davidson. I purchased an 07 Street Bob and love every cubic inch of that machine. I have to admit that I thought people who bought Harleys were just paying for a name. I was dead wrong and humble myself because I have never rode a motorcycle with so much function and form and quality!
The finance dept. was excellent and worked a good deal on my trade and payment demands. My sales rep. Mitch was knowlegable and answered all my questions. It was an excellent buying experience with no regrets except one. I wish went the House of Harley sooner!
Three weeks later and I still love my bike! I just had the my 1000 mile service done and had a good experience with the service dept. as well. I recommend the House of Harley to anyone looking for a different ride! KEEP UP THE GOOD WORK!
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| By: JOHN KENOSHA,WI |
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"This is my second bike I purchased from the House of Harley and I couldn't be more pleased. From the minute you walk in the door you get a good feeling. The people there make you feel at home. Every department, from service, sales, parts and clothing has very knowledgeable staff. Did I mention friendly....That's why I bought my second and third bike there and will continue any other purchases from them.. The House of Harley is a home to me.."
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| By: Richard Waterford,WI |
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"A very valuable experience, excellent , friendly, helpful, more than willing to do whatever it takes to be the BEST. and make it the BEST shopping for that right bike. Make you feel at Home. "
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| By: SANDY FRANKLIN,WI |
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"Cannot say enough of what a great dealership you have, best events in town and your dealership has the most knowledgable and friendly staff around.Keep up the good work and the excellent events. I purchased two bikes from you, took the riders edge course and will be ready to purchase a new ride very soon. "
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| By: mark Milwaukee,WI |
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"I always have a good time stopping by the House, shopping for clothes, parts or hitting some of the many events that you put on, the men's night was a blast! And the wife was not disappointed with my purchases either.
Keep up the good work, and we'll see you at the winter bike show!"
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| By: Jon New Berlin,WI |
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"I just bought my second bike, my first was a 1200 sportster that I bought last year. Took the Rider's Edge class, and the instructer were great. The Sat. after Thanksgiving I came down with a friend of mine who purchsed a 883 sportster. I came down last week with another friend of mine who also purchased a 883 sportster and had to show me a Wide Glide, well needlessly to say I feel in love with itr and traded in my Sporty for the Wide Glide. Now I hope that it warms up a little bit so I can take it out for a ride."
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| By: Johanna Sheboygan,WI |
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"Wow! I ordered some apparel from your website for Christmas gifts. I was a little nervous about getting them in time. I placed my order on Dec 3rd and my order was shipped the very next day. Unbelievable turn around time! THANK YOU!"
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| By: Robert Wheeler,WI |
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"Ed Murrah did a great job helping me rent a Superglide on the last nice day of this fall '06 season.I booked it on-line Sunday night and eliminated a lot of the paperwork needed that Monday morning. He explained the insurance coverages available to me as well as the operation and features of the bike . I was able to spend the day riding a great bike . I 'll be back in April ."
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| By: Ted Franklin,WI |
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"I Think House of Harley, is great. And spare parts is five stars, for someone like me, from sydney, Australia. (keep up the good work, Tim) regards warwick."
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| By: warwick sydney, Australia,XX |
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"Used to go to Hal's. Nuff said!"
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| By: Jack West Allis,WI |
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"Always friendly people and great service"
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| By: Paul Milwaukee,WI |
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"I love your site!"
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| By: Mandy Sussex,WI |
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