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Q. What are your service hours?
A. Service hours are: 8-6 Monday through Friday. Saturdays
from Memorial Day to Labor Day, we're open for business 9-5.
Q. Do I need an appointment?
A. Yes, for most services an appointment is recommended, however, we do offer the exclusive "Fast Lane" service for things like oil changes, tires, and small accessory installs one hour of time or below.
Q. Are light bulbs covered under warranty?
A. No, some items such as oil, filter, fuel system cleaning, battery maintenance, tune-ups, and light bulbs are not covered.
Q. How long will I be without my bike?
A. For most services, our goal is to have your bike done on the day of your appointment. In some instances, it may take a little longer if we have to wait for parts.
Q. Do you perform collision repairs?
A. Yes, we perform collision repairs from minor items to major repairs such as replacing frames. We have good relationships with the insurance companies that we deal with, and can return your damaged bike to its original condition.
Q. What can I do to give better information about my bike's symptoms?
A. Be a good detective. Does the problem occur when you start it or when it is warmed up? Does it get better or worse as time goes on? How long has it been happening? Does this coincide with any other problem, parts change, or maintenance?
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